Games

Ubisoft Takes Away Access to The Crew Without Warning

Players express frustration as Ubisoft removes The Crew from their accounts following server shutdown.
Ubisoft Takes Away Access to The Crew Without Warning

Highlights

  • Ubisoft Connect users find themselves unable to play The Crew after the game was delisted and servers shut down.
  • Players feel betrayed as access to a purchased game is suddenly revoked without prior notice.
  • Some gamers managed to secure refunds when The Crew servers went offline, but not all were eligible.

Reports are emerging from Ubisoft Connect users who are discovering that they can no longer access The Crew in their gaming libraries. An interesting aspect of The Crew was its online-only gameplay, making it unplayable without an internet connection.

This limitation has sparked discontent among players who believe they should have the right to play a game they bought whenever they desire. The repercussions of an online-dependent title became more evident when Ubisoft revealed its plan to shut down The Crew's servers on March 31, 2024, and remove the game from online stores.

Now, gamers are facing the reality that The Crew has essentially vanished from their Ubisoft Connect accounts. Instead of being able to launch the game, they are met with a notification stating their access has been rescinded. The sudden disappearance of a purchased game has left many feeling aggrieved, questioning why a game they own is no longer available without any prior warning from Ubisoft.

Refunds Offered to Some Players

Upon the announcement of the server shutdown, Ubisoft promised refunds to those who had recently purchased The Crew. However, this offer did not extend to players who bought the game years ago. The abrupt removal of access has led many to perceive it as a form of theft and highlights the risks associated with digital purchases. Some players have highlighted the inability to create private servers for future enjoyment of the game due to this loss of access.

Interestingly, a Reddit user named axgx2080 shared their experience of receiving a refund for The Crew from the PlayStation Store nine years after the initial purchase. This instance is noteworthy considering the typically stringent refund policies for PlayStation digital content. Despite this isolated case, it is unlikely to be a viable option for most players and does not address the core issue of The Crew disappearing from Ubisoft Connect libraries.

It can be disheartening when a beloved game becomes permanently unplayable or loses multiplayer capabilities, reminiscent of the closure of servers for certain Assassin’s Creed titles in 2022. The shutdown of servers for classic Halo games in the same year evoked nostalgia among fans for the hours spent playing online with friends. However, these titles were not removed from players' libraries without warning or consent.

For fans yearning to delve into the world of The Crew, alternatives like The Crew 2 and The Crew Motorfest offer immersive experiences and are highly regarded as top-tier open-world racing games.

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