Square Enix's recent adjustments to its payment processor have stirred up trouble for certain Final Fantasy 14 enthusiasts. These players have been grappling with errors while trying to buy in-game items or update their payment details. While some have managed to find workarounds, others have taken to social media and forums to voice their concerns.
The timing couldn't have been worse as Final Fantasy 14 was on the brink of unveiling its highly-anticipated Dawntrail expansion. This new chapter, set in the western lands of Tural, follows a decade-long journey from A Realm Reborn to Endwalker. With Dawntrail, players can level their Jobs to 100 and experiment with two new DPS roles - the Viper and the Pictomancer. Additionally, fans of FF9 and FF11 will find nods to these classics sprinkled throughout the expansion. The launch is scheduled for July 2, with early access for pre-orders starting on June 28.
Amidst the buzz surrounding Dawntrail pre-orders, some Final Fantasy 14 players encountered glitches with Square Enix's payment system following recent alterations. A Reddit user named perikahpi shared their woes on the r/FFXIV subreddit, highlighting issues with the Final Fantasy 14 Mog Station and Online Store. According to perikahpi, players with Visa, Discover, or certain Mastercards from Capital One faced hurdles in making payments post the processor change. The glitch surfaced on April 23 after a storefront maintenance on April 5, as detailed in a Square Enix Lodestone post.
Payment Hurdles for Final Fantasy 14 Players Using Specific Cards
While Visa, Mastercard, and Discover are listed as accepted payment options, some Final Fantasy 14 players found themselves unable to manage subscriptions or buy items from the Online Store. However, perikahpi revealed that using Amazon Pay or the Microsoft Edge browser provided temporary relief for some players. A Square Enix support representative assured that efforts were underway to tackle the issue and advised affected players to wait a day or two before retrying the payment methods.
As of now, Final Fantasy 14 has not addressed the payment glitches on its Lodestone platform. With Dawntrail on the horizon, players are eagerly awaiting a fix to these payment woes to ensure a smooth gaming experience.